Information Governance & Managing Risk

Quick Tips - Information know how

Keep it safe

Keep confidential information secure by using passwords or passcodes & locking your digital screen

Less is better

Only use the minimum amount of personal data needed to get the job done

Share it

Ensure patient notes are safe and shared on the patient record by copying relevant information captured in apps for messaging, calling or video conferencing, always ensure they are secure/have been IG approved

Lock it down

You can store notes on with your calendar appointments, but be aware that if others have access to it, you must make the notes 'private' (make appointments to private by clicking on the padlock icon)

5 minute video on sharing information - by Skills for Care

Quick Tips - Smartphone know how

Smartphones deliver some exciting possibilities for communication with colleagues and service users, as well as the convenience and efficiency of integration with organisational mail and calendar. The following quick tips provide useful information on how to get the most out of the functionality whilst continuing  to work confidentially at all times. 

Who's listening

As with face-to-face conversation, maintain an awareness of your surroundings & ensure that confidential conversations do not take place within earshot of people not involved in the care

Who's watching?

Make sure you are not being “shoulder surfed” by someone looking at what’s on your screen

Using Texts

SMS Text Messaging is not secure. Text messaging should therefore not generally be used for patient-related conversations

Using email & calendar

Smartphones connect securely to nhs.net & gcvx email and outlook so you can view your calendar appointments, send & receive e-mails on-the-go.

You will cover more on staying safe online, in the next topic